Last updated: October 14, 2026
This Privacy Policy explains how Positive Pathways To Resolution and Success (“Positive Pathways,” “we,” “us”) collects, uses and protects information when you visit resolveandsucceed.com (the “Site”) or contact us through it.
Information You Give Us
When you fill out a form on the Site, we collect what you enter: your name, email address, phone number and the message you write. If you schedule a process call, the scheduling page collects the details it asks for, such as your name, email address and your spouse’s name so we can check for conflicts of interest.
Please keep your first message brief and general. Sending us information through the Site does not create an attorney-client relationship, and nothing you send is treated as confidential client information until an engagement is in place.
Information Collected Automatically
Like most websites, the Site’s hosting server records basic technical information when you visit, such as your IP address, browser type and the pages you view. We use Google Analytics to understand how visitors use the Site, such as which pages are read and how people arrive. Google Analytics uses cookies to do this and reports in aggregate; it does not tell us who you are.
How We Use Your Information
- To respond to your inquiry and schedule a process call or consultation
- To check for conflicts of interest before discussing your matter
- To keep the Site secure and working properly
- To understand how the Site is used so we can improve it
We do not sell, rent or trade your personal information, and we do not use it for advertising.
Third-Party Services
The Site relies on a few outside services, each with its own privacy policy:
- Scheduling is handled by Calendly.
- The office map is provided by Google Maps, and site statistics by Google Analytics.
- The Site is hosted by SiteGround, which processes the technical information described above.
Cookies
Cookies are small files your browser stores. The Site uses them for basic functions and for Google Analytics. You can block or delete cookies in your browser settings; the Site will still work, though some features may not.
How Long We Keep Information
Form messages are kept only as long as needed to respond and to keep a record of contact. If you become a client, your information is kept as required by the Virginia State Bar’s rules on client files.
How We Protect Information
The Site uses an encrypted (HTTPS) connection, and access to form submissions is limited to Positive Pathways. No method of sending information over the internet is completely secure, so please do not send sensitive details through the Site’s forms.
Your Choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal or professional obligation to keep it. Contact us using the details below.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact Us
Positive Pathways To Resolution and Success
10304 Eaton Place, Suite 100, Office 134
Fairfax, VA 22030
Phone: 703-239-3212
Email: CHissong@resolveandsucceed.com